Returns & Exchanges
Please carefully select your correct size as we do not accept returns for refunds. Exchanges for store credit only. We will gladly provide a store credit for unworn, unwashed, or defective merchandise purchased on
www.thedivakurvescollection.com. All swimwear must be returned in its original packaging and all tags must be attached. Exchanges must be received within 14 days of delivery. No exchanges will be accepted after 14 days. Please note that we do not issue prepaid return shipping labels, and you will be responsible for all return shipping fees.
At Diva Kurves, customer satisfaction is our top priority. To ensure that we continue to provide quality products and services, we have implemented a store credit-only refund policy. Please read the details below:
General Policy
Returns and Exchanges
- All returns will be issued as store credit.
- No Credit card refunds will be provided.
- Store credit can be used on any future purchases at www.thedivakurvescollection.com
Eligibility for Returns
- Items must be returned within 14 days from the date of delivery.
- Items must be in their original condition, unused, and with all tags and packaging intact.
- Proof of purchase, such as a receipt or order confirmation, must be presented at the time of return.
Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
- Final sale items
- Gift cards
- custom-made items
- We do not accept and will not process International returns.
How to Return an Item
Please contact our customer service team at
[email protected] to initiate a return. Return shipping costs are the responsibility of the customer. No Exceptions.
Processing Returns
Once we receive your returned item and verify its condition, we will issue a store credit to your account.
Additional Information
- Store Credit Validity: Store credits do not expire and can be used at any time.
- Multiple Returns: Store credit from multiple returns can be combined for future purchases.
- Promotional Items: Items purchased during a promotion or sale are eligible for store credit at the promotional price.
Contact Us
If you have any questions or need assistance, please contact our customer service team. We appreciate your understanding and support.